To drive progress in its sustainability journey, the Public Bank Group has set sustainability commitments underpinned by overarching targets and sub-targets for its four strategic sustainability themes. These targets are also mapped to the Group’s material matters and the United Nations Sustainable Development Goals (UN SDGs) to which the Group is in the best position to contribute.
Theme 1: Protecting the Environment

Key Highlights
Public Bank Group's Decarbonisation Plan
The Public Bank Group’s Decarbonisation Plan details the approach to decarbonising our Scope 1, Scope 2 and Scope 3 emissions, with the interim target of achieving Carbon Neutral status by 2030 for Scope 1 and Scope 2 emissions.

PB Sustain
To improve customer engagement, the Public Bank Group launched PB Sustain, a one-stop sustainable financing hub for customers to kick-start their sustainability journey.
Discover our sustainable financing hub at https://pbsustain.com

In 2024, the Public Bank Group mobilised RM67.88 billion of sustainable finance, achieving over 67% of our target to mobilise RM100 billion by 2030. Sustainable financing has been channelled mainly towards the financing of low emissions vehicles and the social agenda, which includes affordable homes, and green financing.

Theme 2: Proficient Employees
Key Highlights
Protecting Human and Labour Rights
The Public Bank Group’s Human Rights Policy was established to promote ethical practices, ensure compliance with international standards, and safeguard the rights of all its stakeholders.
Additionally, the Diversity, Equality, and Inclusion (DEI) Policy remains the cornerstone of the Group’s culture and is embedded in our human resource management practices.
Employee Diversity Dashboards
Key diversity metrics are tracked for measurable progress, accountability, and to identify areas for improvement in fostering an inclusive workplace.

Theme 3: Prosperous Customers and Communities

Key Highlights
Financial Inclusion and Accessibility
Since 2021, the Public Bank Group has improved the lives of over 1.4 million individuals through our inclusive financing. This includes mobilisation of more than RM8 billion in affordable homes financing since 2020, benefiting over 44,000 low-to-medium income earners.

Community Investment Dashboard
The Public Bank Group’s community engagement programmes are anchored by three focus areas, namely Community Well-being, Education and Environment.

Theme 4: Principled Conduct

Key Highlights
Anti-Bribery and Anti-Corruption Policy (ABAC Policy) & Whistleblowing Policy and Procedures
The Public Bank ABAC Policy outlines a zero-tolerance approach to any form of bribery and corruption. The ABAC Policy applies to all entities within the Group, including its overseas branches and subsidiaries, all members of the Board and employees, and all third parties working for, associated with or acting on behalf of the Group.
Additionally, the Whistleblowing Policy and Procedures serves as a confidential platform for all employees and third parties to report any acts of bribery and/or corruption, as well as any alleged illegal, unethical, questionable practices or improper conduct committed or about to be committed within the Group.

