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WHISTLEBLOWING POLICY AND PROCEDURE

1. OBJECTIVE

The Bank is committed to ensure its business and operations are conducted in an ethical, moral and legal manner. In line with this commitment, the Bank has put in place the Whistleblowing Policy and Procedure (WBP) to provide an avenue for all staff, interns, consultants, contractors, vendors, suppliers and/or customers to disclose any illegal, unethical, questionable practices or improper conduct committed or about to be committed within the Bank. The disclosure shall be treated in strict confidence and without any risk of reprisal.

2. SCOPE OF REPORTING

Any irregularity and improper conduct, including but NOT limited to the following:

• Fraud or Dishonesty
• Breaches of Policies, Procedures and applicable Laws and Regulations
• Bribery, Corruption
• Abuse of Power
• Conflict of Interest
• Theft or Embezzlement
• Insider Trading
• Misuse of Bank’s Property and Information
• Harassment, Sexual Harassment and/or
• Intimidation

3. REPORTING PROCEDURE

3.1 To report any irregularity/misconduct committed or about to be committed (including any criminal offence), a whistleblower is required to provide the relevant details in the pre-formatted form when user clicks on the PBALERT Link (see below item 4.1) or send an Email to PBALERT@publicbank.com.my.

3.2 The whistleblower is responsible to ensure that the disclosure is made in good faith, free from malicious intent, and is not for personal gains.

3.3 This procedure strictly prohibits frivolous, vexatious, mala-fide, bogus disclosure for personal gain or with personal agenda.  This is also not a channel for taking up any personal grievances.

3.4 If the subsequent investigation reveals that the disclosure was made with malicious intent, appropriate action can be taken against the whistleblower.


4. REPORTING CHANNEL

4.1Disclosure via the PBALERT Link (click here). A pre-formatted form will be populated once the link is invoked for whistleblowers to insert relevant details.

4.2 Disclosure via Protected Email Address at:

PBALERT@publicbank.com.my

All of the above are secured and protected channels accessible only by authorized personnel.

5. PROTECTION ACCORDED TO WHISTLEBLOWER

5.1 The Bank will accord protection of confidentiality to the whistleblower to the extent reasonably consistent with the need to conduct an adequate investigation.  

5.2 The Bank will take all reasonable steps to protect the whistleblower against any discrimination, retaliation or harassment, corresponding to its internal policies and scope under its purview and jurisdiction.

6. WITHDRAWAL OF DISCLOSURE

The whistleblower who wishes to withdraw his/her disclosure is required to write to PBALERT@publicbank.com.my, together with supporting reason(s) for the withdrawal. Notwithstanding such withdrawal, the Bank reserves the right to proceed with investigation on the matters arising from the disclosure.

7. OTHER REPORTING CHANNEL

A whistleblower may also lodge a report with the police, Bank Negara Malaysia, the Malaysian Anti Corruption Agency (MACC) or any other enforcement agency as defined under the Whistleblower Protection Act 2010 and forward a copy of the said report to the Bank to enable the Bank to conduct its own internal investigations.